Privacy Policy
1
Introduction
At Reclaim Capital, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website or use related services
(hereinafter referred to as “Services”).
It also describes the measures taken to protect your data, as well as your rights and options regarding its processing.
This policy is provided for informational purposes only and does not create any contractual obligations.
If you want to learn about how we use cookies or change your settings, please see the “Cookies and Automatically Collected Data” section.
2
Information we collect
“Personal information” means any data that identifies you or can be used to identify you.
We may collect the following types of information when you use our Services:
- Identifiers: name, postal address, date of birth, IP address, email address, account name
- Internet activity: browsing history, browser and device data, interaction logs, cookies, language settings, login data
- Geolocation data (if permitted)
- Financial information: bank details or payment information required to conduct transactions or verify identity (KYC)
Any other information you voluntarily provide (for example, when filing a claim, filling out a form, or communicating with us)
We do not sell your personal information to third parties or share it for targeted advertising purposes.
3
How we collect and use information
We obtain data in the following ways:
- Directly from you – when filling out forms, filing complaints, chatting, calling, or other communications
- Automatically – when interacting with our website
- From claims management and verification partners (if applicable)
- From open or legal sources
We use personal information for the following purposes:
- Contacting you and responding to inquiries
- Processing and management of transactions related to bankruptcy and claims
- Conducting identity verification (KYC/AML)
- Ensuring security and preventing fraud
- Valuation, redemption and management of financial claims
- Fulfilment of legal and contractual obligations
- Accounting, reporting and compliance with legislation
- Improving our Services and developing new solutions
- Conducting analytics in a generalized or anonymous form
- Compliance with legal and regulatory requirements
- Other purposes – only with your explicit consent
4
Disclosure of personal information
We may share your information with trusted partners who help us conduct our business, subject to strict confidentiality and data protection measures.
Such partners may include:
- IT providers and hosting companies
- Legal and compliance consultants
- Payment systems and banks
- Auditors, accountants, insurance companies
- Government agencies and regulators (if required by law)
All third parties are contractually obligated to use your data only within the limits set by Reclaim Capital .
5
Cookies and automatically collected data
We may use cookies and similar technologies (such as pixels and web beacons) to improve your experience, analyze traffic, and personalize content.
Cookies may collect information about your browser type, IP address, visit time, and website navigation.
You can disable or delete cookies in your browser settings. Instructions are available on official support pages (e.g., Chrome, Safari, Firefox, Edge).
6
Managing your information
You can request to view, update, or delete your personal data by contacting us directly. We may request proof of identity to process your request.
Depending on your region, you have the following rights:
- Request access or a copy of your personal data
- Correct or delete data
- Object to or restrict processing
- Withdraw consent (if applicable)
- Transfer data (right to data portability)
- File a complaint with the data protection authority
7
Children's privacy
Our Services are not intended for individuals under 16 years of age .
We do not knowingly collect information from minors. If you believe a child has provided us with personal information, please contact us – we will promptly delete this information.
8
International data transfer
We may process and store data in various countries where we or our partners operate. When transferring data outside of your country, we ensure its protection in accordance with applicable laws and standards (e.g., using Standard Contractual Clauses).
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Data security and retention period
We employ administrative, technical, and physical measures to protect your data from unauthorized access, loss, or misuse. While we take all reasonable steps to ensure security, no system can guarantee complete protection.
We retain personal data only for as long as necessary to provide the Services, comply with the law, or resolve disputes.
10
Changes to the privacy policy
We may periodically update this Policy to reflect changes in the law, technology, or our operations. All updates will be posted on this page with a new “Last Updated” date. If any material changes occur, we will notify you in advance, where possible.
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Contacts
If you have any questions or would like to exercise your rights, please contact us:
Email: info@reclaim-capital.com
Website: https://reclaim-capital.com
Address: Reclaim Capital Ltd., Global Recovery Department